Amazon Games and Smilegate have confirmed that a recent ban wave has “incorrectly” targeted lapsed Lost Ark players.
The issue came to light when thousands of players flocked to Steam to lodge negative user reviews, dropping the “mostly positive” aggregate rating to “mostly negative”. Many state that the message they received said “Ban (inactivity)” with no other reason given for their removal from the game.
In a brief blog post shared over the weekend, the developer said that an error had “triggered these false bans” and vows it will “make this right with affected players”.
