Steam amends refund policy, nixing advanced access loophole in the process

April 24, 2024
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Valve has updated its refund policy on Steam, making a small but significant change in the process.

This updated policy means players will no longer be able to exploit a loophole that allowed them to play an ‘advanced access’ game for more than two hours and still request a refund further down the line.

Sharing news on its amended policy, Valve explained that “playtime acquired during the advanced access period will now count towards the Steam refund period”, which itself states a player can ask for their money back as long as they have purchased the game within the last 14 days and played less than two hours in total.

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